DIVISION MANAGER -- NORWALK, CT
Masco Contractor Services is the nation’s leading installer of building products, with a core focus of insulation related products. We specialize in installing insulation, gutters, garage doors, fireplaces and bath accessories - like shower doors and mirrors. MCS provides unique value to home builders by combining strong local relationships through 600+ Sales and Service Consultants with the national resources of supply chain efficiencies, best in class IT systems, continuous improvement capabilities, and building science expertise. As one of the larger subsidiaries of Masco Corporation, MCS has a network of 180 branches, 70 distribution sites and 7,000 employees throughout the US. It primarily serves custom, tract and multi-family home builders and installs products with such brand names as Owens Corning, CertainTeed, and ClosetMaid.
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Our Leadership Excellence Values are Integrity, Safety, Planning, Teamwork, Customer Focus, Continuous Improvement , Open to Change, Coaching and Talent Management, Focus of Execution, Accountability and Results.
We are a subsidiary of Masco Corporation (Fortune 500 NYSE: MAS), who owns several different companies, including Behr Paint and Delta Faucets.
Division Managers (DMs) lead the execution of our business growth strategy to support financial, sales, and operational priorities. They optimize division business performance through people, process and financial leadership excellence. This is a day-to-day operations role based onsite at a local division, reporting to a Regional Leader.
Optimize Division (Branch) Performance
Lead operational excellence and alignment through frequent unit visits working with production management to execute company initiatives, adopting and leading change efforts.
Drive innovation, quality and continuous improvement through action planning, compliance and execution.
Ensure absolute customer satisfaction by facilitating operational collaboration and coordination within division, across divisions within each Service Area and across Home Office support functions.
Maintain Division adherence to operating principles, inventory, safety, and customer service goals.
Demonstrate Financial Acumen
Full responsibility for planning, monitoring and managing a division Profit & Loss, supporting pricing strategy and share growth
Manage exceptions and coach production and sales team on risk, bidding, and pricing decision making.
Drive a Culture of Leadership Excellence
Align with Regional Leadership to drive vision and priorities of a $4-12MM division through three Lines of Business and up to five product lines.
Set and support direction for 20-60 sales and operations teammates, establishing priorities, reinforcing policies, allocating resources, and ensuring effective cascading communications.
Lead and influence a safety culture throughout the territory by ensuring that field visits, learning modules, communication and DOT programs are a priority and encouraged to be a lifestyle.
Build an effective and talented team through hiring, coaching, developing, mobility and engagement.
Support Business Development
Support the sales and marketing strategy, market coverage and customer segment priorities for division.
Partner with Regional Sales Managers to align with market demand and customer needs.
Bachelor’s Degree in Business Management or related field, or the equivalent of education/experience
5+ years of operations management experience, preferably in building materials, installation, or construction services
Previous ownership of a revenue-driven profit center P&L
Preferred previous experience with an ERP, Applicant Tracking System, Sales Force Management technology and other operational technology systems
< 10% travel
Total Compensation Package
We offer a very competitive base salary and bonus package including healthcare benefits, life insurance, company-matching 401k, tuition reimbursement, paid vacation time and holidays. Our employees enjoy substantial discounts on all Masco Corporation products and services: Behr paint, Delta faucets, KraftMaid Cabinets, among others.
This position requires valid state issued Driver’s License, pre-employment drug test, criminal background check, motor vehicle record check. We are an Equal Opportunity Employer.
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